Privacy Policy

1. Introduction

Welcome to LifeGlow. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you contact us or place an inquiry.
• Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
• Communication Data: Information you provide when contacting us through our contact form or email.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your product inquiries
• To improve our website and services
• To send you educational content and product information (with your consent)
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Legitimate Interests: To operate and improve our business
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our website and business
• Legal authorities when required by law
• Business partners with your explicit consent

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

13. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

LifeGlow
Laurinská 18, 811 01 Bratislava, Slovakia
Phone: +421 2 581 64 239
Email: [email protected]